The workforce development staff at Kent State University Geauga seeks a partnership with companies to learn and understand the companies and their unique business processes.  We design customized training programs to help enhance technical competence, create behavioral change, measurably enhance quality, and improve individual or team performance.  In today's highly competitive environment, we seek to create a responsive partnership based on specific needs in the most cost-effective way possible.

Customized Programs:
We strive for a unique blend of technical training and interpersonal skill development that will support your business and strategic plan.  Some courses we provide are:

Basic Skills Series

• Assessment and Training Program Development
• Communications: Reading, Writing, English as a Second Language
• Shop Math, Blueprint Reading, Geometric Dimension and Tolerance Computation

Total Quality Management Series

• Effective Supervision
• Quality Awareness
• Team Development (ROPES), Group Dynamics, and Problem Solving
• Customized TQM Management, Supervisory and Leadership Programs
• Statistical Process Control (SPC)--Basic, Intermediate, Advanced
• ISO 9000 Implementation including Site and Gap Analysis
• QS-9000 including QS Standards, QSA, APQP, FMEA, PPAP, SPC, MSA
• Technical Writing and Editing
• Train-the-Trainer

PC Training Series

Virtually all software packages for Windows, including keyboarding, spreadsheets, word processing, databases, web design, presentations, and publications.

Interpersonal Skills Series

• Effective Listening and Communication
• Creativity and Innovation
• Team Building
• Customer Service and Responsiveness
• Interviewing and Assessment
• Effective Negotiations and Sales
• Project Management

Strategic Support Series

• Strategic Planning and Mission Statement Development and Visioning
• Organizational Assessment and Analysis
• Customer Satisfaction Assessment/Profiling
• Management and Executive Development

In addition to certified trainers, customized programs, and a history of customer awareness, Kent State Geauga's expanding list of training options helps frontline workers, managers, and supervisors improve decision-making, team-building, and problem-solving skills.

For your convenience, courses may be held at the Kent State Geauga campus, or at your company facility.  Businesses can significantly benefit from these programs with increased employee knowledge, greater employee efficiency, and even decreased insurance rates.  Many courses can be customized to your company's specific needs.

We offer solutions targeted for specific business needs and which bring measurable results.  This focus distinguishes us from other training providers.

Small Business Development Assistance

Whether you are a start-up entrepreneur or an expanding business, we can assist you with:

• Business Plans
• Marketing
• Business Organization
• Cash Flow/Break-Even Analysis
• Budgeting/Forecasting
• Determining eligibility for:
• • Local/state/federal assistance programs
  • Applying to local/state/federal programs

Counseling:
Individual counseling is available at no cost and is available as as long as necessary. All information is kept confidential.

Training:
Training sessions designed to address the specific needs and concerns of small businesses are held throughout the year.

Training sessions are also co-sponsored with other agencies including Kent State University Geauga Campus Continuing Education.

Referrals:
We maintain regular contact and can provide you with referrals to many agencies including:

• The Small Business Administration
• The U.S. Department of Commerce
• The Ohio One-Stop Permit Center

The State Treasurer's Office

Click here to e-mail Reina Taylor, for more information, or call (440)834-3740.